The Engine Exchange & Auto Repair

Business Description:

Categories

auto repair & service

We carpet's Review

Service

Total Experience

Will Recommend

Minneapolis, MN

The Engine Exchange & Auto Repair

Not a happy customer!

I called The Engine Exchange & Auto Repair to get an estimate on a brake job, and they told me about $100 to $150. When I went to pick the vehicle up, it was $600! They never called me to let me know about the increase, or to ask whether I agreed to the extra charges. What started out as brake pads, ended up with rotors and calipers added to the job. They never gave me a chance to call around and price check, and told me that if I did not pay, then they would impound the vehicle! One Star all around!

comments

First of all he was never given a quote of $100-$150 second of all he had a bad caliper on the left side that’s why the car needed a caliper and brake hoses Also the vehicle has it been tie rod end that they refused to repair on and I did call and give an estimate of $1250 and he told me that he had $200 in his account therefore I got another phone call from the Jhon told me can you do it and if I could be done the same day and I said yes But he asked if I could only do a caliper breakers and rotor and brakes so I said yes hey be around $650 and then the worker shows up and knows nothing about paying for the vehicle so I tried to get a hold of John it would go to voicemail never call me back the next day we call and get a hold of the Dave Dave gives us a credit card And pays for a vehicle so someone don’t know what the other ones doing and then they leave me this review that’s ridiculous when you do the right thing and call someone back and tell him how much is going to be before you do the repair there’s no reason for them to tell you that I didn’t call him

The Engine Exchange & Auto Repair commented on 03/20/2019