Sanford's Automotive Service did a great job on my car. He was honest and reasonable with the time estimate. He took care of issues that came up, and let me know about them. He'll be honest with you about if he can or can't get the car back in a certain amount of time. It's not like he's got 25 guys in the shop, it's just him. He works very steady, and is good about getting it back when he says he can. All in all, it was a pretty good experience.