They do such a great job on the trees. The only thing that was an "issue" was the timing of appointments. On the estimate appt and the trimming appt there was miscommunication about when they would arrive. I was told they would be there in a.m. between a one hour window for estimate but then was told that this was incorrect. Same thing for trimming...we scheduled and was told they will arrive in the a.m. but then when they called they told me they would arrive between 3-4. Ended up being fine, but figured I would tell you.