Business Description:
Local and long distance moving services.
Categories
moving & storage
Holiday Van & Storage
4512 S 68th St, Omaha, NE 68117, USA
(402) 734-3834

Service

Total Experience

Will Recommend

Christy B.

Springfield, MO

Holiday Van & Storage

Don't use if you want all of your stuff to arrive!

I would not suggest ever using Holiday Van and Storage Omaha Nebraska for any of your moving needs. They were the movers that the military contracted to move us to Springfield and they somehow "lost" almost half of our belongings, broke my coffeetable and somehow forgot to take a 55inch TV off their truck as well. They were supposed to show up in the afternoon and didn't even get to our house until 11pm so we were up until 1 with them unpacking the van. They said they have the TV, which hasn't been shipped back to us even though its been 2 weeks, but the rest is just lost and we have to just deal with it. I can put a claim in for most of it, but they lost all of my pictures and wall art and all of the kids special boxes of photos and awards and special items that I have saved since birth, not to mention almost all of my husband's military awards. They said just put a claim in but how do you put a monetary value on these special items? You can't. Sickens me that this is how they do business and are okay with their driver not knowing where our stuff is. Pass this on folks... this company doesn't care, DONT USE THEM EVER!

comments

Our apologies for the frustration and heartache that were caused by the misplaced items during your recent move. The tracing process was initiated as soon as we were notified and continues until all avenues are exhausted. Training in customer service and the proper handling of household goods is an ongoing practice and will be reemphasized with those who handled your move. Once again, we are very sorry about your misplaced items and will continue the search for them.

Holiday Van & Storage commented on 05/21/2015