Great friendly Front desk ladies but horrible van. I took it to heart because it was noticibly dirty and they still rented it to me like that. Stale smoke smell and the van was dirty. I Didn't notice the smell at first until I started driving with the windows down. The van itself was ok except No luggage space. Overall I didn't think it was worth the price and this is my second time posting a review, I was told that the company wanted me to prove I was a customer then deleted my comment. I wrote the review on my way to the airport right after I dropped the van off after I was told my CC deposit was gonna be held for up to a month, which was ridiculous. I did find it odd that every review was perfect. Theres no way. I see now if you give a bad review it won't be accepted which is dishonest.