All I can say is I wish I knew about them before. I had an issue with getting a van for a family trip one day prior to our departure (July peak season). Every "big name" rental company was either booked or wanted $500+/ day for a 12 passenger van. I called Simple and they were extremely friendly answering all my questions. They were a life saver. They had a 15 passenger van for me ready to be picked up the next day. Incredible price, great staff, clean, new van. You really cannot ask for more. I really can't wait for my next trip to come and see them again.