Colorado Carpet & Flooring Inc

Business Description:

We are a flooring store specializing in carpet and hardwood. Our service area includes Colorado Springs, Castle Rock, Littleton, and the Denver area.

Categories

carpet & floor coverings
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Indranil's Review

Service

Will Recommend

Total Experience

Castle Rock, CO

Colorado Carpet & Flooring Inc

bad post install service

I had Colorado Carpet & Flooring install carpet on the 2nd floor and basement. Pre-install service went great and I was overall happy with the installation process. However, post install service was a total letdown. I do not think this business is set up for quick service post install. I had to communicate numerous times to fix install issues and someone came out months later to take care of them. One of my main issues was that seams are quite visible and the tech that came out said he wouldn't touch them. I requested the installers who put the carpet in come and take a look. I have not heard back from the business since. Given the pathetic post sales service, I cannot recommend this business. I guess if I have issues with the carpet in the future, I am going to have to pay someone to fix it.