We used Flooring Superstores Edmonton North when we wanted to put affordable carpet on the second floor of our house. The customer care was fine. Soon after the carpet was installed we had the installers come back to restretch it. Some of the staples had started popping up and we had our young grandkids living with us for a while. The people from Flooring Superstores also came back recently when we started seeing some puckering. It wasn't the store's fault, it was our fault for choosing the least expensive carpeting. It did the job for a few years. I recommend Flooring Superstores Edmonton North to anyone who wants to carpet a large area for a low price.