We worked with Carpet Superstores for the first time a little while ago. We just went in and were looking for flooring for our house. They were really helpful and gave us a good discount because we got a pretty good quantity of flooring. We installed the flooring our self. The only thing is that we found the floor might scratch a little bit easier than we had hoped. We had all around good experience with Carpet Superstores, though. We couldn't take all the flooring at once so we took half and they kept the other half for a whole month before we were able to come back and pick it up. That was nice. We were just very satisfied.