My wife and I heard about Carpet Superstores at a renovation show. We met the salesman at the renovation show, and when we decided to go with them to replace our basement flooring, we were so happy to find that we could work with him again! They had a really wide range of options and we were able to find exactly what we wanted. The pricing was very reasonable. I found that the customer service was really great. If you are thinking about using them, I would say go for it! We were really happy with their service and the work they did.