Our 23 yr old heat pump went out and we needed to replace it. I selected 4 different dealers based on each representing a different top brand of heat pump and a dealer who had good reviews.

I selected Able because they were prompt at getting me the quote and had a great quote for a top brand of heat pump. Able pre-sales did a great job, offering a terrific 5 yr interest free loan and detailed all the rebates clearly.

The installation day started with a glitch when the crew arrived but I had failed to clearly indicate I was wanting the interest free loan so they were expecting cash. When they told me the loan offer was no longer available, I indicated this was a deal breaker. Yet the owner contacted Wells Fargo and quickly (within about an hour) had arranged for a nearly as good 4 yr interest free credit line loan for me. The install proceeded without any more problems and the results turned out terrific.

One of the personnel, Jill, is an amazing professional office staff who clearly knows her job well… how the office works, answering questions on products, processes, and all the necessary paperwork in an efficient and knowledgeable way. She would promptly respond by email to any questions I had. The paperwork I received was clearly marked, highlighted, stapled and ready for my signature or other details. She helped with the tax refunds for both state and federal in a very helpful way.

I would highly recommend you check out Able if you are in the market for a heat pump or other heating/cooling equipment. You won’t be disappointed.