I hired Mervin Zimmerman, Inc. to do a partial remodel of the master bath, and change some fixtures in the powder room. Early on, the measuring person specced out things that were too large, and I wasn't happy with her choices. Fortunately, the installer caught most of it and fixed it quickly, including a shower stall that was way too big. The fact that they fixed it quickly and handled it well is why I give them high marks overall. Cody, in particular, was nice, helpful, and understanding of my frustrations. Some things, like the towel racks, were much too big. I had measured them myself to be eighteen inches each but the company measurer chose twenty-four inch racks that just didn't fit the space right. Mervin Zimmerman is going to fix those at no extra cost. They have been very nice and very helpful. I can't say enough good things about Cody. I can't expect companies to be perfect, but it's how they handled the fix afterwards that is the true measure of their attention to detail and customer service.