I really liked the customer service aspect at S&D Flooring because they were solid and very friendly, and I didn't feel rushed. Numerous selected products were explained to me so I could make the correct selection. We went with a hard-surface commercial vinyl plank for our residence, and they definitely showed up on the day they were supposed to. They were very polite with my family members, and respectful, and they did an excellent job cleaning up when they finished the work. I like the flooring very much and it's holding up really good.