Business Description:
Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
Categories
Pet Services
Petland
720 IL-59 #112, Naperville, IL 60540, USA
(630) 357-3800

Service

Total Experience

Will Recommend

Damon P.

Chicago, IL

Petland

Beware beware they selling sick puppies

I got a tea cup yorkie from petland Naperville and I've been having the worst luck every the puppy been sim since day one with a bad cough and sneeze and He vet says she have pneumonia and it's not getting any better and now petland saying they can't help me so I'm just stuck with a sick dog and that's not fair I paid over 3 thousand dollars basically for a sick dog then the vet they sent us to said that all they dogs they take care of from pet land are sick and come from puppy mills and they a few ppl dogs have lasted away on them

comments

I am sorry to hear of your experience and feel terrible that your puppy is sick. The air conditioner in one of our kennels stopped working causing humidity levels to rise and the landlord was slow to make the needed repairs. The high humidity can cause pneumonia. I am confused though, our warranty covers 100% of all medical costs if your puppy is sick at one of our eleven veterinary clinics. Please review your binder where every clinic is listed and you will receive free medical care for your puppy. Please do not wait on this. I am not sure why you throw the word puppy mills around as this simply is not true. I think you are distraught and upset, which I understand. Hopefully you will take your puppy to our veterinarian where a speedy recovery will take place.

Petland commented on 07/22/2017