Petland

Business Description:

Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.

Categories

Pet Services
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Reviews

5 Stars

Somonauk, IL

5

Service was Awesome..

The young lady that helped us out was amazing... Read More

5 Stars

Aurora, IL

5

Ryan was phenomenal!

When I walked in I had quite a few questions. Ryan was able to guide and help me tremendously! Singlehandedly the best customer service I’ve experienced in a long time. Read More

1 Stars

Joliet, IL

1

Horrible experience *Did Not want to give any star's*

The day i set up appointment to see dog i had my 5 month baby with me and 4yr in school i feel in love with dog i asked how long it would take and if i should come back they said 20 mins i waited and waited 2 hrs later baby was fussy and i had to leave to pick up my... Read More

5 Stars

Des Plaines, IL

5

Great experienct

Kaitlyn was wonderful. We were having a hard time deciding and she was very patient. Let us come back 3 times to see him. Thanks for all the help. (wish some of the vets were closer to our home though). Read More

5 Stars

Naperville , IL

5

Very Happy!!

Very Happy!! Read More

5 Stars

Chicago, IL

5

Excellent and very professional. I learned so much from the workers at this location.

I walked in quite indecisive looking for puppies. May I say how impressed I was by the range of knowledge that Ryan had on puppies. He was very professional and very honestly. But most importantly, he was very patient with me. I loved everything about the store from... Read More

5 Stars

Naperville, IL

5

Our overall experience was very good

One surprise we did receive is when we registered our new puppy with AKC and found there was an additional charge of $369.74 which was never mentioned during the purchasing process at the store. This was disappointing. Read More

5 Stars

Crest Hill, IL

5

Price of puppies

It is a very clean and friendly. The only this I had a problem with is the price tag that they put on them. Read More

5 Stars

Chicago, IL

5

RYAN W is a great with all customers and he helped me so much.

Would recommend to anyone looking to buy a pet. Customer service by employee Ryan was great. Read More

5 Stars

Yorkville , IL

5

Great service !

The employees were very nice and helpful. Ryan W. answered all of our questions and help me find exactly what I needed! Read More

4 Stars

Oswego, IL

4

Great experience.

Ryan was our associate and he was very professional, informative and warm. Liked the experience. Read More

5 Stars

Chicago, IL

5

VERY Helpful!

We worked with Ryan this week to purchase our new Puppy, Scout - as soft coated wheaten terrier. We went in to see a different puppy but given all the time we needed and no pressure to decide/purchase - we ended up with a completely different dog. We had a very... Read More

5 Stars

Chicago, IL

5

Great service

This is our 3rd puppy from petland in the last 4 years and each time it has been a great experience. Our pups are of the highest caliber and very healthy. We delt with an associate named Ryan and his knowledge of the pups was amazing. Not to mention Ryan was kind... Read More

5 Stars

Chicago, IL

5

Outstanding service

We delt with Ryan who was extremely knowledgable of the entire process from showing our pup to running us through the paperwork after we completed our purchase. We were totally shocked about everything that was included in our purchase price. We left peatland not... Read More

5 Stars

Chicago, IL

5

The workers were really nice and they helped me with everything!

I totally recommend people to go to Petland in Naperville! Amazing service!!!!! Read More

5 Stars

Joliet, IL

5

Excellent customer service

It was a great experience Read More