Mac's Auto Service II

Business Description:

Categories

auto body repair & painting
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Michael's Review

Service

Total Experience

Will Recommend

Henrietta, NY

Mac's Auto Service II

Great customer service

Mac's Auto Service II is very professional and seems to know what they are doing when they work on my car. They seem to fix the car right the first time. It is pricey, don't get me wrong, but they know about cars--so I keep going there.

I have a Camaro 2012 that they did an excellent paint job on. They have also worked on my 2007 Buick Lucerne, and a 2013 Chrysler 200. I've been going to them for at least 10 years, and I prefer them over a dealer. I wish they'd open on weekends since they only offer weekday service. I wish they'd also stay open later. They are open business hours and that makes it difficult to get to them. I have to take time off, but I do it because I prefer to take my car there.

The most impressive part of Mac's is their customer service. I'm very impressed with Walter, who is a very pleasant person to work with. He explains everything that is going on with the car, has a nice tone and tries to be kind; his demeanor is very even keel. Their service is great. They take you just about anywhere with ride/transportation and pick-up services if you call. There are no issues and no problems.