I went in to Hometown Motors of Wausau looking for a car, and when I was doing the test drive for one I was planning to buy, I heard a noise. They found out what it was, and instead of selling it as is, they fixed it, put on new tires, redid the front disks and pads on the break system, and made sure they were putting a quality vehicle on the road. I didn't feel shortchanged, and they even fixed an issue with the airbag unit after finding out about a recall, all before they sold it to me. This was my first time using their service, and I found them to be very good. They weren't high pressure sales people. In fact, they were laid back, easy going, and seemed to want to put me in the car that was right for me, within my budget.