The main thing is that the man from Sugar Bear Plumbing who did the job--well, he did a pretty good job. But, why I am really mad with these people is that he really overcharged me--and that's it right there. I hired them to fix my bathroom faucet and they bought one for me which I liked, and then they gave me the bill. It was over $600--way, way too high. I know what things cost and I could have done it myself. I would never recommend or use Sugar Bear Plumbing again.