NSI Protection Plus

Business Description:

Categories

appliance store
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Reviews

1 Stars

Kingfisher, OK

1

3 months later still have broken drier

Don't ever buy a warranty from these people. Drier went out in December and its now march 13 and its still not fixed. Franks appliance has been out and just keeps putting parts on it but original issue is still not working properly. Read More

1 Stars

Clearwater, FL

1

DO NOT BUY A NSI PROTECTION PLAN !

After fighting with NSI for over three weeks to get my dyer fixed. They sent someone out to repair from 56.2 miles away? It took him almost four hour to find my house as he got lost and went to the wrong city? He showed up in a BMW and not a repair truck/van and... Read More

1 Stars

Silver Spring , MD

1

I have been customer of NSI for the past 4 years. Service up to Nov 30, 2016 has been good. However - the past two weeks has been annoying, irritating and utterly frustrating. Promises made are made and apparently recorded. There have been no follow up calls. When my wife or I call - there are more unfulfilled promises. Today, the service rep actually said that I had to be patient. That was the straw.

Disappointing. At this point I will not be recommending them. I will be looking for another warranty company. Even the shop that sold me on NSI said there's nothing they can do. If there is a lower rating than i star, please advise Read More

1 Stars

Rochester, NY

1

NSI Protection Plus

I received a call to extend my warranty for 2 years for $169 and decided to do it. After a couple of days I called and decided to cancel due to it being close to Christmas time. They told me that it could take up to 30 days for a refund. I expressed my concern and... Read More

1 Stars

Arlington, VA

1

Complete scam

A month before the end of the five-year warranty on my $900+ Bosch dishwasher, the unit stopped working. Three months and three control panels later, NSI is giving me the runaround and telling me I am at 24% of the 70% repair cost threshold before they will even... Read More

1 Stars

Scottsdale, AZ

1

service poor so far. All they have are excuses.

called Monday, set appointment for Thursday afternoon. Was given a ticket #, said appliance repair was covered. gave me a number for Socal Tech in California. Called Socal : it did not have any authorized ticket for scheduling repair! repeated this futile exercise... Read More

1 Stars

Long Beach, CA

1

Six call outs for the same problem and still not fixed

Been trying for 3 months to get appliance fixed. Repair service company keeps closing the tickets as completed and customer satisfied. They have replaced every circuit board twice and still get the same results. Now when I call they re-dispatch and then have... Read More

4 Stars

Stacy, MN

4

Kind, respectful, reassuring and helpful

I have had to contact on multiple occasions due the the repair service not following through; however NSI has been very helpful with each contact. When they discovered the repair service wasn't following through with expectations, they took care of business and... Read More

1 Stars

Philadelphia, PA

1

Horrible, no communicatiin

This company is a joke and so is the Service repair company they sent out. both are unprofessional, we've had our claim open since January. It is now the middle of June. Customer service reps including supervisors promise to call me back several times and never once... Read More

1 Stars

Morgan Hill, CA

1

Customer service - Hahaha

This company has proven itself to be a joke!! We have a Double Convection Oven that has been "repaired" LOL multiple times. The amount of money spent on parts and repairman visits could have replaced the entire unit. The word scam was mentioned by other... Read More

1 Stars

Rochester, NY

1

Company is a scam

Takes your money for warranty nd then comes up with every reason not to honor it! Read More

1 Stars

Wendell, ID

1

They won't cover what their warranty says...

This company is a scam. They will do whatever they can to avoid paying, replacing, repairing what they cover. I'm out my money, but you don't have to be. AVOID this company at all costs. Do not buy their insurance! NSI Protection... Read More

1 Stars

Reston, VA

1

Extremely poor customer service. Will take your $$ though.

Several claims made, no follow through with the appliance store as I was told would happen. Refused to replace a LEMON frig (over 14 tech visits in under 3 years) b/c the same part didn't break down w/in a 12 month period. At least that's what I was told. REFUSES to... Read More

1 Stars

San Francisco, CA

1

Terrible

If anyone offers you extended warranty with this company, be aware that you will NEVER get your appliance repaired, and when you finally have had enough and your appliance is clearly a lemon, they will not give you money. Buyer beware. Read More

1 Stars

Oakland , CA

1

Terrible

Washer has been repaired three time in three months and is still not working and warrantech refuses to replace Read More

5 Stars

Houston, AK

5

Except not having a company in my area everything went smoothly

They were helpful on the phone. Read More

1 Stars

Chantilly, VA

1

Poor Service. Do not Buy this Warranty - It's a Scam!

Highly dissatisfied with the service provided so far. I have been calling since 3 weeks ago and no service yet. I am out of a dishwasher for a family of 5. The service provider keeps changing the date they are suppose to come. NSI insist they can't contact any... Read More

1 Stars

Reston, VA

1

Multiple visits on a 3yr old frig, obviously a lemon.

Thank goodness we purchased the warranty for the KA refrigerator 4/2013. (This frig was a replacement for another KA frig purchased in 2010, also a lemon.) As of yesterday, this unit has had 14 tech visits. Of course the part that needs to be ordered was just... Read More

3 Stars

Newtown, PA

3

Contract was honored, but service was slow. I had to keep after them to get repairs done. They eventually replaced the unit.

Contract was honored, but service was slow. I had to keep after them to get repairs done. They eventually replaced the unit after the last service call when their authorized service person was not authorized by the manufacturer to make the required repair. But... Read More

1 Stars

Plymouth Mtg, PA

1

Minus One stars if possible

Two months 2 different companies referred out and 3 days I took off from work to wait for repairmen that either have not showed up Or did not have a clue what they were doing. Be nice to get compensated for loss wages because this is alittle ridiculous. They say... Read More