I was moving cross-country, and I utilized Heaven's Best Carpet Cleaning Sacramento before moving into my new home! Since I was in the middle of the move I wasn't here, but he was really easy to communicate with, despite that. He arrived when he said he would, and did exactly what he said he was going to do. I had even told him about a stain that had me concerned, and he showed me the before and after pictures, which I thought was very sweet. He did a great job and I had no problems whatsoever. He recommended another cleaning in about six months, so I will be calling him back when the time comes!