Called them around 9 in the morning and he was at my house a few hours later to unplug my bathroom sink and bathtub drains. I reviewed their website prior to coming based on recommendations from the "Nextdoor" application. Major Drain's website tells you EXACTLY what it will cost based on time and the number of drains that needed work. So. there was zero surprise when presented with the final amount. There was no upsell when the technician was here, and no BS about annual contracts. You might find a cheaper drain cleaner, but I will use them in the future without any reservation.