Business Description:
Categories
automotive
RAYTEAM AUTOMOTIVE
614 Moody Street, Waltham, MA 02453, USA
(781) 209-1400

Service

Total Experience

Will Recommend

Anthony P.

Waltham , MA

RAYTEAM AUTOMOTIVE

Honest master auto engineer that you can trust for foreign and domestic cars.

RAYTEAM AUTOMOTIVE's owner and staff are technical geniuses! I have a 2005 Audi with 8 cylinder engine. A while back, the engine was giving me a lot of trouble so I took it into a local Audi dealership and they charged me $1000 for diagnostics. It was frustrating because for all that money, they couldn't find the problem with the engine.
After that place, I took the car to another automotive business, and they couldn't resolve the problem either. When I went to the bank, I found Rayteam's business across the way and saw a sign that said they specialize in Audi. So I walked in and set up a formal appointment to have them look at my car. From the beginning, they were very accommodating and good listeners.
When I brought my car in, they listened to the engine carefully and I noticed that they were very experienced. The diagnostic procedure took a few hours and from that point, they were able to find the problem and fix it. From that point on, my car has worked perfectly!
The owner, Frank, is a great man. He is also a race car engineer that specializes in German cars. This is why he knowledgeable of cars such as Mercedez Benz, BMW, and Audi. He oversees the work just being done, and makes sure its going the right way with his technicians. They are all friendly, personable and honest. They are honest with prices, yet they are more affordable than a lot of other businesses. They use authentic German parts which made me very impressed.
I went through a year of spending a lot of money on my car and this business was a great relief. They make you feel like you're part of their family and they earn the trust of clients. Frank went above and beyond to help give me a thorough understanding of the car engine. He showed what he replaced and what's going on. Now the engine runs a lot stronger than when I bought it from the dealership. Frank is a boss and handpicks the best crew to help him. Everyone trusts them.