Aramendia Plumbing Heating & Air
- Aramendia Plumbing Heating & Air is an industry-leading plumbing and HVAC service company providing residential, commercial and industrial services to San Antonio.
- plumbers & sewer repair
Poor customer service- huge rip off
We were originally very pleased with the amount of time it took for Aramendia to arrive at our house after our air conditioner stopped working in the August 100 degree heat. A technician was at our house for a total of about 20 minutes, charged us $212 dollars, and gave us very little information about what had happened. We were not too upset at this point because the air was working when he left. When we returned home however, the air was not working again, so we called Aramendia to come back. They did not answer, return our call, or have the 24 hour service like they boast. We weathered another sleepless night with no AC. When we called them again in the morning, a technician was sent back by early afternoon only to tell us something completely different than the technician the day before.
I called to speak to a manager about how disappointed we were before we gave them any more of our money, and the manager never returned my call even through I spoke to a women who said he had stepped away from his desk for just a moment and would be right back. To top it off, the next air conditioning company we called let us know that the part that was replaced the day before for $212 only cost about $3, so we paid $209 for 20 minutes of work. Seems like rip off to me.