My mom called this company this morning for a leak that she was having for her water heater. The guy took 4 hours to get there. When he did get there he looked at and said it was leaking out the top. He said she needed a whole new water heater and was going to charge her $2400 to install it. I am her son and went over there to check on what i could do. By looking at it i saw that the copper line was bad and was leaking from the threads where it was connected. I went to home depot and bought a new line for 12!!!! Put it on and boom the leak stopped. This guy ANDREW U. tried to screw my mom into buying a new water heater when all it needed was a new line. Don't trust this company and if a guy with the name of ANDREW comes to your house tell him to leave. He is supposed to be a licensed plumber yea right more like a licensed scam artist trying to make a buck.