I contacted your company after 3:30 p.m. and had service by the following morning. You replace a water heater and your service men were professional and informative. I now have a company that can be contacted for alot of my needs. The service was at a rental property, and your quick response help with the stress of the situation. I spoke on the phone with Eric and he was helpful and reasured me the following morning with a phone call to confirm that the men would be there and the time. I also found out that you service the Medina County. I own a house in Yancey and have friends in the area and would recommend your company.