I called due to not having hot water pressure I choose y'all because of being a larger company in hope that I would receive a honest option. Which I was wrong the person who came out looked at the hot water heater and right away said it has gone bad and needs to be replaced. So we worked to decide on what type of water heater I wanted to replace it with due to many reasons I was just not able to swing the 4 - 6k that I was quoted to get it replaced. The gentleman, who I think was a sales person not a plumber, left me his number to call once I could come up with the money. I called a second company and let's just say after less than $100 later I now have hot water pressure no new water heater all it needed to have was a cleaning. You always hope that larger well know companies would be honest and have your best interest in mind but I guess those days are long gone.