This was the second time using Brody Pennell Heating & Air Conditioning. The most recent project was adding a new heating and air conditioning system; a furnace and a condenser. It's only been two weeks since they've been here, but everything is working fine. I would continue to use their service because they're local, honest and have excellent prices. I also like their personnel. I would tell a potential customer of theirs that very same thing. Plus they're prompt. It was very easy scheduling with them. They were here in just a few days. They're not only easy to work with, but they're polite and courteous as well. I would recommend Brody Pennell Heating & Air Conditioning to my family and friends.