3 weeks ago-I never put in a review right after a service has been completed. Let's face it one is always happy when something has been fixed. But will the fix last? Now that a month has gone by since the service call and I just received my first electric bill after the service I am elated! Bill went from $269 to $125. So whatever miracle they performed on a 19 year old air conditioner, I am extremely grateful. What I immediately liked about this company is that right off the bat the person on the phone said "Just because it is old does not mean it cannot be fixed." So they weren't out to sell me something I might not need. A very big thanks!