STAY AWAY FROM THIS PLACE! These people will try to cheat you in whichever way they can.
1. They give you an estimate and once they have your car they then increase the price for repair. I was quoted $1,875-2,450 to fix my transmission then they came back and told me after looking at everything, it would actually be $3,450. They pull you in by saying “they will work with you on the price”. It is the furthest thing from the truth. While waiting to speak to them, another customer in the waiting area said he was told $4500 then they called him and said $6500, called him again and said it would be $9000!! The most ridiculous thing of all is they force you to pay the entire amount UP FRONT before they do the work!

2. They tell you the timeframe in which your car will be done, it ALWAYS exceeds that amount of time. I was told 3 days. My car was there a week before he told me what I needed. (Actually 3 days later he told me I needed to replace one part and 2 days later I now need 3 parts!) Again another customer waiting said he was told 3 days and it had been a week. Another guy said he was told a week and his truck had been there an entire month!! They upped his price as well and he had to use his rent money to pay for his truck. When he confronted management about his truck they actually called the police on him!

3. They will hold your car even after it’s ready (I have no idea why). I called to pick up my car (I decided to not get service done) and yet they still kept my entire downpayment for labor because they took my transmission apart and had to put it back in is what Alain the owner says. They did 0 repair and yet charged me over $1000 for labor! I called to see if my car was ready on Thursday. They said it wasn’t. I come up there Friday and was told by the mechanics that my car was ready on Thursday. The employees even said we don’t know why Alain and Josh lie to people!

4. They are a dishonest company and lack customer service. Alain the owner actually got in my face and was yelling at me because I said I did not want him to make a copy of my credit card. He even threatened to refund my credit card and force me to pay him in cash! They are a big scam and I’ve never been taken advantage of and bullied like I have with this company. PLEASE! If you value your car and your money DO NOT take your car to Mr. Transmission Marietta.