Although Joe was 15 minutes late for an 8am appointment time, he worked his tail off till 1pm, cleaning 12 bedrooms, 6 living rooms, and 6 hallways. I don't think the carpets had ever been cleaned since they were installed years ago in the rental property we had recently purchased. The carpets looked soooooo much better afterwards, that I don't think the units need new carpet!! Joe's truck was all self contained and didn't require a water source from me, which was great since the spigets are in the basement. I'll definately be calling them again with my flooring cleaning needs.