Chem-Dry by Kevin Jones

Business Description:

We are the Healthy Carpet cleaners serving Indianapolis, Carmel, Brownsburg, Mooresville, Fishers and Zionsville for over 22 years now.

Categories

carpet & upholstery cleaning
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Indianapolis, IN

Chem-Dry by Kevin Jones

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I purchased a new home the previous owners had small children and a dog and the carpet had a strong odor. I opted for the healthy home and PURT. The odor has improved but still there. A couple of stains are actually more pronounced than before cleaning. I asked how long it would take the carpets to dry. I was told 2 - 4 hours. I commented that the reviews I had read stated closer to 12. After 24 hours the carpet was dry on top but the padding was still wet. Since I had extra services I was not surprised. The carpet did not feel completely dry until Monday. The air conditioner was on 70 and I had two fans running. They were cleaned on Friday.

comments

Ms Lewis,
You did a PURT treatment, we do expect the area David treated to be wet for 24-48 hrs so that it does take care of the urine deposits. With the high humid days we have been having it will take longer to dry. But we do not us a lot of solution (trucks are set up on low pressure system) it would be rare that your pad got wet (other than the purt treatment). The carpet does have a cool feel to it for a couple of days afterwards. The protectant we put down after cleaning if David put down heavy could add to the drying process. Thanks for bring this to our attention, I will correct it with him.

Chem-Dry by Kevin Jones commented on 06/26/2014