Chem-Dry by Kevin Jones

Business Description:

We have been serving the Indianapolis, Carmel, Brownsburg and Mooresville areas for carpet, upholstery and water damage needs for over 21 years now.

Categories

carpet & upholstery cleaning
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Karen 's Review

Service

Will Recommend

Total Experience

Carmel, IN

Chem-Dry by Kevin Jones

Not as good as I was expecting

After a wonderful cleaning of most of my home last winter when a several year old Coke stain was removed and a several year old bright red lipstick stain was removed as well as lots of dirt and miscillaneous stains were vanished, I was expecting similiar results with this cleaning. The carpets were not that dirty; however, there were several spots including one large area where our new dog urinated. There was also a tea stain. I did agree to the amount of the special cleaner that would correct the stain cosmetically but not the underflooring. The stains did fade but still are present. I understand that certain stains are difficult or impossible to remove; however, I was expecting better results for the amount of money paid.

comments

I'm sorry that we were not able to Clean your carpet well this time. I can not explain what happen but I have tried to call you three times and emailed you once. We do stand behind our services that is why I give a 30 day guarantee, if the spots came back that we took out so do we free of charge.

Chem-Dry by Kevin Jones commented on 11/30/2010