Business Description:
We are the Healthy Carpet cleaners serving Indianapolis, Carmel, Brownsburg, Mooresville, Fishers and Zionsville for over 22 years now.
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Categories
carpet & upholstery cleaning
Chem-Dry by Kevin Jones
1601 Country Club Rd, Indianapolis, IN 46234, USA
(317) 273-9814

Service

Will Recommend

Total Experience

Noreen K.

Indianapolis, IN

Chem-Dry by Kevin Jones

Very good job but overpriced!

Although I am very happy with the way my carpets turned out and the speed in the carpets drying, I do feel that Chem-Dry is very overpriced. Unfortunately, because of the price, I will not use them again. For a little over an hour of carpet cleaning (one flight of stairs, 1 bedroom a small loft and a small hallway)I was charged $261 and will not use them again. (I was told that the special on line 3 rooms for $115 could not be used for what I needed in my home.)

I feel that in today's tough economy, their prices should be much more competitive than they are.

comments

Our current coupon price is $119 for 3 rooms of traffic areas up to 250 sq ft per room. This price was used. However, this client also had stairs cleaned. We clean & protect every flight of stairs and the landing and that cost is $65. The only other charges on the invoice for this customer was a sanitizing spray which is $10 per room and she ordered 3 of them. Also, she added pre-sprays which are $10 per room. She added 3 of these as well. So if the $60 in additional options wouldn't have been added, her total with the stairs & carpet would have been $194. We never force our clients to add on additional options to their order. They are presented with numerous options and they are required to decide which one they want to go with. Fortunately, our prices have not went up in 6 years so hopefully this explains any questions with this order.

Chem-Dry by Kevin Jones commented on 11/27/2012