The young man who did the work was knowledgeable and thorough. The carpets looked like new. He was very professional.
Just three things. The carpets were not dry in 3-4 hours, more like overnight before we could put things back. Would have been good to know.
Secondly, it's too bad that it costs more to have things prespotted. I would hope that would have been included in the basic price since that's the reason most people get their carpets cleaned in the first place. I was disappointed coffee stain wouldn't come out, but he did his best. Thirdly, an area rug costs the same as the steps. That seemed odd also. I can't complain about the overall results, just some pricing issues. Would use again. (Appreciated the call to say they would be there in 15-20 minutes. Nice heads up.