I called when we had a new dryer delivered and they couldn't plug it in because we had a stove outlet where our dryer outlet was. Someone had hooked up a cord to a stove to our dryer and it worked for years but when our new dryer was delivered the prongs were different. Dan sent out an electrician (Josh) right away and he replaced the outlet quickly and he was very professional and did a great job! I would highly recommend Rockhill and I happened to find them while doing an Internet search. I'm very happy to have found them and will call if I ever need help in the future.