My wife and I own a rental property and recently had the carpets cleaned by Chem Dry by the Miller's at one of our units. The traffic areas were very soiled and thankfully came up looking really good. We thought we were going to have to replace the carpet, but the cleaning was thorough enough that the carpets look really nice. The technicians that came to our place were thorough and explained everything we needed to do, but didn't try to oversell me on more services than we needed. We will definitely use them again.