ACC Medlink

Business Description:

ACC Medlink is the premier Long Distance Medical Transport provider in the United States.

Categories

health care services
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Laura allison's Review

Service

Total Experience

Will Recommend

Rougemont, NC

ACC Medlink

Compassionate, Professional, Supremely Qualified

I needed to transport my husband from a nursing facility in Brooklyn to our country home in North Carolina. The nursing facility gave me a quote of $6,000 for transport in a Senior Care medical transport van, and if you've ever been in one of those, you'll know that their shocks are kaput! I couldn't see paying that amount of money and envisioning the extreme discomfort my husband would have to endure to make the trip in a vehicle like that. He was bedridden and had pressure sores and was in extreme pain. I searched the internet and found ACC Medlink, and was heartened to see all the 5-star reviews. From the moment I called, Tia was extremely professional and compassionate, and the price she quoted me, which included EVERYTHING, was under two-thirds that of the nursing home Senior Care quote. I asked about the shocks on their vehicles, and she assured me that the vehicle was a Mercedes Benz Sprinter with excellent shocks, and that they only needed 48 hours' notice for the trip. I made the reservation on a Thursday, finalized it on Friday, and we made the trip on Monday. Not only was the bed for my husband an 8-inch memory foam adjustable bed, but they had one right next to him for me! They fed us and gave us beverages, and I can't imagine a more comfortable way to make such a long trip, especially since my husband was unable to sit for any amount of time. Our driver, Jonathan, was extremely capable and made us feel safe, and it didn't hurt that he was also a former volunteer fireman and EMT. Jesse, my husband's caregiver, was a very compassionate and able medic, and also currently works as a fireman and EMT. He was extremely knowledgeable as to the care my husband needed, and he gained our trust immediately, and my husband bonded with him within a short time. I would HIGHLY recommend ACC Medlink to ANYONE needing long-distance medical transport. They truly ARE a 5-star team!!! Sincerely, Allison Thompson