On October 22, 2021 ACC Medlink committed to provide an ambulance to transport us 5 days latter. I signed the contract with a $1000 deposit.

Within 40 hours of contract on October 24, 2021 at 9:08 am I called ACC Medlink at 800 550 1025 spoke with Evelyn cancelling transport. I told her I recently had surgery and was concern for my and husband’s health. We are both elders and were to be going on an 8 hours ambulance drive with staff that would not wear mask and not tell us if vaccinated during this covid 19 pandemic. I became very concerned and wanted to be reimbursed.

October 24, 2021 at 10:39 am I sent attached email confirming cancelation of transport.

We were hoping to come home and to another hospital near home. Yet in the process we found ourselves with an abusive business. $1000 is an outrageous amount of money to yank off the hands of people especially elders.

If this is what ACC Medlink does when elders are under stress, time constraints and health concerns, how sad their future business.