I had ACC Medlink transport my husband from Maryland to North Carolina. They were very nice. I followed behind them in my car. My husband got very good care. He was accompanied by a nurse and a fellow who was the driver. The only ting I would say is that when they asked me my husband's weight and height, I told them that he weighed 230 pounds, and was 6:2" tall. There was no way only one man could get my husband in the house. It was just too much for the nurse. Maybe I didn't speak strongly enough, but I did tell them my husband was tall and sturdy. I feel that there should have been two males. They had to lift my husbandm up and then lift the back up about three inches. Fortunately, I had a nephew who was able to help. It took two males, the nurse, and myself, and I'm 80. I don't blame the transport and the nurse, they did a great job. They were very positive and caring. I would use ACC Medlink again if the need arose.