The very first thing I would like to say about StairBusters is that they are located in Erie and I was happy that it was a local business and that service would be available quickly. I had them install two chair lifts, one going from the first floor to the second floor and the other going from the first floor to the basement. Everything went pleasantly, the installation guy arrived and got right to the job. He worked until it was finished. It took two separate days to install them. Both installers just did what they were supposed to do and got the job done. Both lifts work wonderfully and are an amazing way to navigate with ease and safety. I highly recommend their lifts and their service.