My late husband needed a chairlift to go from the first floor to the basement area where the garage was. We asked one company to come out and give us an estimate, however they were not interested in selling us anything but their most expensive model. But we did not need anything fancy just to go down to the basement. The salesman at the local handicap accessories shop recommended that we speak to Andy, the owner of StairBusters.com. We did and he was wonderful. He understood our needs and he laid out multiple affordable options for us. We made our selection and he had it installed in no time for us. We had a glitch in it a year or two ago, and we called Andy. He was here the next day to fix it for us. We appreciated him being so prompt. The chairlift was a Godsend to my husband and now I enjoy it too. I highly recommend StairBusters.com to everyone who may need a chairlift, and a good company to stand behind it!