My mom is 91-years-old and started having trouble with the stairs in her house. My neighbor across the street had used StairBusters.com and recommended them to us. The company is great. Andy came out within a few days of our call to look at her stairs and show us options. It took about a week to order it and after that, the lift was installed very quickly. Andy brought two workers with him so the job went very smoothly. They answered all our questions and demonstrated how it works. My mother was ready to try it out. She really likes her new lift and uses it every day. She is happy and I am happy for her. Five stars for StairBusters.com.