This was the first and only time I tried StairBusters.com. I had them out to my home to install a chairlift. It came out absolutely perfect! The technician was very knowledgeable and respectful. I was very surprised it did not take long at all to install. They explained everything and finished in a timely manner. It was very easy to set things up too. They gave me a date and time they were supposed to come out and that was it. Done! Wonderful company to do business with.