This was our first time using StairBusters.com, and we are very, very happy. They came out and installed the mobile chair that goes up and down the stairs. The installation went really quick, and the crew that came out here was absolutely spectacular. They were very professional and knowledgeable. They kept asking questions and let me try out the chair before they left. Then, they went over owners manual. They were absolutely awesome. It's just amazing, and it makes mine and my wife's lives so much easier. I have so much more satisfaction living a more normal life rather than just being stuck in one room all the time. I highly recommend this company.