Michael the technician was amazing. Very prompt and quick and had the heat back on almost immediately at 6pm after an entire day with no oil in the tank. However I did call at 8:15am to report no oil in the tank and the gentleman said 'I'll make sure you get a delivery today.' At 4:45pm I called again asking about the oil delivery and the female said 'all trucks are done for the day' so I said we need some oil to get through the night at which point she ordered the emergency technician visit. There has to be a way Westmore can monitor the oil level remotely! The gas companies have gauges why can't the oil tank have a gauge besides the floating bobber??