Business Description:

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appliance store
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Carol's Review

Service

Total Experience

Will Recommend

Bend, OR

Standard TV & Appliance Bend

Misrepresented products

Purchased a laundry system and service contract in Jan 2016 from the Bend store. Many issues have surfaced with the dryer which has a design flaw. Standard does not stand behind their products and offers no
solutions referring to back to the manufacturer. They are not an authorized repair center for this laundry system. I'm having to pay for a service call from another repair service.
Salesman raved about the product saying he owned that brand. Salesman not at the store 7 months later.
Don't buy from this company.

comments

Hi Carol,

Thank you for taking the time to review our company. After looking through our records, I see here that we successfully repaired your dryer in March of 2016. If you are still having issues with the dryer, feel free to contact our service department at 503-775-5695 and we will gladly schedule another service call. Since we are a licensed servicer of the particular brand that you purchased, we can get one of our in-house technicians out in a timely manner. Thank you.

Paul Copeland
Web Administrator
pcopeland@standardtvandappliance.com

Standard TV & Appliance Bend commented on 09/21/2016