Standard TV & Appliance Beaverton

Business Description:

Categories

appliance store
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Reviews

5 Stars

Portland, OR

5

Refrigerator died

I returned home after a six day trip, went to make a sandwich and found that my refrigerator had stopped working. Since it had previously been repaired, I decided to purchase a new one. I went to Standard at eight that night and Dave Mojica worked hard to find... Read More

5 Stars

Portland, OR

5

Recommend Highly

Dave Gandler has gone overboard to serve us. Because of changing parameters of what the City of Portland and our HOA will allow in our condo remodel, we have had to change our selection of 4 appliances 3 times. Dave has been exceedingly understanding and patient... Read More

1 Stars

Portland, OR

1

Poor Customer Service

I have been a long time customer of Standard, but again they have let me down with customer service. My mattress showed up with the wrong size box. They had already taken my mattress and let me know after it was already placed in my room. The guys delivering were... Read More

1 Stars

Lake Oswego, OR

1

Standard has gone downhill

I went back to Standard for two more needed appliances. Bill was our salesperson. He was rude, uninformed and got a bit hostile when I showed him reviews that conflicted with information he stated on a product. It was unpleasant and unnecessary to deal with his... Read More

1 Stars

Hillsboro, OR

1

Poor. Customer service. Poor follow through. Failure to disclose history of item purchased.

Following a clothes dryer fire in our 12 yr old electric dryer, we came to Standard Appliance to replace it. The salesman showed us a floor model Miele, which he said came with a full warrantee. After two weeks it malfunctioned and required repair. I was told by... Read More

1 Stars

Portland, OR

1

Utter Incompetence and Poor Customer Service

I have never experienced a greater magnitude of total incompetence and poor customer service in my life. I bought a washer and dryer from Standard TV and Appliance in November. The negligent and incompetent salesperson, Jake Thomson first gave me the wrong cord for... Read More

1 Stars

Beaverton, OR

1

Poor product knowledge and service

After purchasing a refrigerator, washer & dryer, dishwasher, microwave and electric range, I have many issues . Overall I can say that the sales people leave out many details about the products. They tell you to look things up online instead. They don’t demo all... Read More

5 Stars

Newberg, OR

5

Boyd is the Best

Boyd is an experienced salesperson who actually listens to what you want. I felt he was honest and easy to work with. I would recommend Boyd, and would see him again in the future for any home needs. Thank-you Boyd for your refreshing sales personality! Read More

2 Stars

Lake Oswego, OR

2

Lack of service

We have visited the Standard Beaverton location three times in recent weeks. We worked with two sales people. We were shopping for a microwave. Today our salesman, Jase, was fairly helpful this morning. But this evening he was clearly done for the day. We let... Read More

5 Stars

Portland, OR

5

worked with David GandeWer to purchase a dishwasher. He was helpful over the phone and then we went in to choose a dishwasher. He was knowledgeable about what would meet our needs and we were able to have it installed the next day. The installation was done correctly and our dishwasher is working beautifully. The dishwasher is so quiet we don't even know its running. the dishes are spotless . We are very pleased

We worked with David Gander to purchase a dishwasher. He was helpful over the phone and then we went in to choose a dishwasher. He was knowledgeable about what would meet our needs and we were able to have it installed the next day. The installation was done... Read More

5 Stars

Portland, OR

5

Excellent experience

We recently bought a Bosch dishwasher (SilencePlus 46dBA) from Dave Gander, and could not be happier. Dave is particularly knowledgeable and helpful, and the man who delivered, removed the old and installed the new Bosch was so very capable, efficient and... Read More

5 Stars

Newberg, OR

5

Eugene, our sales person was awesome!

We needed 2 replacement appliances and he was able to arrange delivery the next day for one of them. He’s been a pleasure to work with and look forward to his help in the future. Read More

5 Stars

Beaverton , OR

5

Great customer service

Have purchased several appliances over the years and have always had great customer experiences from the purchasing of the appliances to the delivery and installation Read More

1 Stars

Portland, OR

1

Defective High End Refrigerator/Freezer-will not help in an exchange.

I wish I had read the customer reviews online before we bought our appliances from Standard TV & Appliance in Beaverton. I am a very unhappy customer. We spent approximately $8000 on three high end appliances in September 2017. The French door refrigerator/freezer... Read More

1 Stars

Portland, OR

1

Terrible Service/Installation Department

Full disclosure, I'm "mad reviewing". Had a good sales experience with the Beaverton store. Sales person was knowledgeable and didn't try to up sell us (although we went in wanting a Miele Dishwasher and ended up with a Bosch which is not working so I'm really... Read More

1 Stars

Portland, OR

1

Quality and backing up products that they sell

After being a good customer in the last ten years with Standard and appliance and spending up to $50,000 you would think I would deserve a call back after yet again of fail products within 60 plus days. Being told we have to wait 60 to 90 days for repairs. Salesman... Read More

5 Stars

Beaverton , OR

5

Very happy with delivery

Steven and Brandon B were so respectful of my home . Excellent customer service to make sure my refrigerator was properly installed. Read More

2 Stars

Portland, OR

2

Will not take back defective dryer

I bought a Whirlpool dryer for my parents. They don't use it much. Less than two weeks later it starts making a noise. The service guy was very nice and helpful and thought it was related to the sides getting pushed in at warehouse, and hitting the drum. He was able... Read More