Standard TV & Appliance Beaverton

Business Description:

Categories

appliance store
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Reviews

1 Stars

Portland, OR

1

Utter Incompetence and Poor Customer Service

I have never experienced a greater magnitude of total incompetence and poor customer service in my life. I bought a washer and dryer from Standard TV and Appliance in November. The negligent and incompetent salesperson, Jake Thomson first gave me the wrong cord for... Read More

1 Stars

Beaverton, OR

1

Poor product knowledge and service

After purchasing a refrigerator, washer & dryer, dishwasher, microwave and electric range, I have many issues . Overall I can say that the sales people leave out many details about the products. They tell you to look things up online instead. They don’t demo all... Read More

5 Stars

Newberg, OR

5

Boyd is the Best

Boyd is an experienced salesperson who actually listens to what you want. I felt he was honest and easy to work with. I would recommend Boyd, and would see him again in the future for any home needs. Thank-you Boyd for your refreshing sales personality! Read More

2 Stars

Lake Oswego, OR

2

Lack of service

We have visited the Standard Beaverton location three times in recent weeks. We worked with two sales people. We were shopping for a microwave. Today our salesman, Jase, was fairly helpful this morning. But this evening he was clearly done for the day. We let... Read More

5 Stars

Portland, OR

5

worked with David GandeWer to purchase a dishwasher. He was helpful over the phone and then we went in to choose a dishwasher. He was knowledgeable about what would meet our needs and we were able to have it installed the next day. The installation was done correctly and our dishwasher is working beautifully. The dishwasher is so quiet we don't even know its running. the dishes are spotless . We are very pleased

We worked with David Gander to purchase a dishwasher. He was helpful over the phone and then we went in to choose a dishwasher. He was knowledgeable about what would meet our needs and we were able to have it installed the next day. The installation was done... Read More

5 Stars

Portland, OR

5

Excellent experience

We recently bought a Bosch dishwasher (SilencePlus 46dBA) from Dave Gander, and could not be happier. Dave is particularly knowledgeable and helpful, and the man who delivered, removed the old and installed the new Bosch was so very capable, efficient and... Read More

5 Stars

Newberg, OR

5

Eugene, our sales person was awesome!

We needed 2 replacement appliances and he was able to arrange delivery the next day for one of them. He’s been a pleasure to work with and look forward to his help in the future. Read More

5 Stars

Beaverton , OR

5

Great customer service

Have purchased several appliances over the years and have always had great customer experiences from the purchasing of the appliances to the delivery and installation Read More

1 Stars

Portland, OR

1

Defective High End Refrigerator/Freezer-will not help in an exchange.

I wish I had read the customer reviews online before we bought our appliances from Standard TV & Appliance in Beaverton. I am a very unhappy customer. We spent approximately $8000 on three high end appliances in September 2017. The French door refrigerator/freezer... Read More

1 Stars

Portland, OR

1

Terrible Service/Installation Department

Full disclosure, I'm "mad reviewing". Had a good sales experience with the Beaverton store. Sales person was knowledgeable and didn't try to up sell us (although we went in wanting a Miele Dishwasher and ended up with a Bosch which is not working so I'm really... Read More

1 Stars

Portland, OR

1

Quality and backing up products that they sell

After being a good customer in the last ten years with Standard and appliance and spending up to $50,000 you would think I would deserve a call back after yet again of fail products within 60 plus days. Being told we have to wait 60 to 90 days for repairs. Salesman... Read More

5 Stars

Beaverton , OR

5

Very happy with delivery

Steven and Brandon B were so respectful of my home . Excellent customer service to make sure my refrigerator was properly installed. Read More

2 Stars

Portland, OR

2

Will not take back defective dryer

I bought a Whirlpool dryer for my parents. They don't use it much. Less than two weeks later it starts making a noise. The service guy was very nice and helpful and thought it was related to the sides getting pushed in at warehouse, and hitting the drum. He was able... Read More

5 Stars

Columbia County, OR

5

My new Stove!

Everything was amazing. From beginning to end. We bought our new Kitchenaid electric Convection oven, Flat top stove from the Beaverton store. What a wonderful blessing. The White Glove delivery to our very rural location in Columbia County was beautiful. They were... Read More

1 Stars

Tualatin, OR

1

Won't be back

We had purchased from Standard before, so we didn't hesitate to go back when we needed a washer/dryer set. Unfortunately, several things fell short. 1. We were not told the dryer was on back order. 2. When we called to check on it, we got on the delivery schedule... Read More

5 Stars

Beaverton, OR

5

Very satisfied with installation

We recently bought the Jenn-Air double wall oven, downdraft cooktop, and dishwasher. The Friday before the 4th of July weekend, Doug and Ryan came out to do the installation. We couldn’t be any happier with how the installation went. They were very friendly and... Read More

1 Stars

Beaverton , OR

1

Poor customer service

I found the perfect fridge / freezer at the Beaverton standard TV and appliance store with the help of salesman Jase Williams on May 28. I was told the fridge would be delivered in two days. After we purchased the refrigerator I was told it would it was out of... Read More

1 Stars

Portland, OR

1

Woefully disappointed

Referred to Standard by a long-time customer. Was excited at first, so stunned when we had a truly horrible experience. After installing a non-functioning dishwasher (installer left before checking it out), my tenants (yes, this was in a rental which complicated... Read More