Business Description:
Categories
appliance store
Standard TV & Appliance Portland
5240 SE 82nd Ave, Portland, OR 97266, USA
(503) 777-3377

Service

Total Experience

Will Recommend

Sharon K.

Milwaukie, OR

Standard TV & Appliance Portland

I am very disappointed

The delivery and instillation of our built-in microwave did not happen on the day it had been scheduled. The phone person was rude when we called to inquire why no one showed up. We had to make all the contact and they seemed to think it wasn't a problem to stay home all day and wait for someone to show up. Totally unacceptable service, and worse yet, we had to pay over $100 to be treated this way.

comments

Hi Sharon,

I do apologize for any inconvenience caused by the mishap with the scheduling of your installation, as well as the conduct of the person you spoke to over the phone. I assure you we are addressing that. I understand that we were able to get an installer out yesterday. I hope everything went well. If any questions/concerns should arise, please feel free to reach out to us. Thank you.

Paul Copeland
Web Administrator
pcopeland@standardtvandappliance.com

Standard TV & Appliance Portland commented on 07/28/2016