Business Description:
Categories
appliance store
Standard TV & Appliance Portland
5240 SE 82nd Ave, Portland, OR 97266, USA
(503) 777-3377

Service

Total Experience

Will Recommend

Shirley H.

Happy Valley, OR

Standard TV & Appliance Portland

Andrew at Standard TV and Appliance

Took the freezer apart, and when putting it back together, a screw wasn't put all the way back in, it ended up in the ice maker, and froze in a cube. When I took the ice out and put it in my drink, after the ice melted I found a screw in the bottom. Called the service compnay, who really didn't care, and after I got mad, hung up on me. And yes we are stupied, we bought a new one from them. So far the delivery people have been here 3 times, to do the installation. First time, forgot the strapps to pick the unit up.

comments

Hi, Shirley. We apologize for the mishap by the technician. I understand that you’ve spoken to our Service Manager, who has assured you that he will send a different technician if any future repairs should be needed. Please feel free to contact me directly with any other questions or concerns. pcopeland@standardtvandappliance.com

Standard TV & Appliance Portland commented on 07/24/2019