Standard TV & Appliance Portland

Business Description:

Categories

appliance store
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Reviews

4 Stars

Troutdale, OR

4

Service related

Bought washer/dryer from big box store with 5 yr warranty. Dryer making major noise, unusable. Extensive time on interactive system trying to get thru to file a claim. Finally talked to a human and they set me up with a service call from Standard. Timing and... Read More

2 Stars

Portland, OR

2

Depends on Salesperson

Make sure you get someone who is knowledgeable about the appliance(s) you are looking for AND make sure they know how to find information you might need. It is hit or miss with sales persons. I have ordered and prepaid for appliances and then never been contacted... Read More

1 Stars

Beaverton, OR

1

Sales is fine, Service and Repair is TERRIBLE.

We have purchased thousands of dollars worth of appliances over the years from Standard TV and Appliance mainly because we wanted to give business locally. But no more. Standard TV is attentive and interested on the sales end, but from there on, it's strictly... Read More

5 Stars

Happy Valley, OR

5

Ice Maker Diagnosis/cleaning

Mike Foster was friendly and efficient working with us on our Frig and Ice Maker. He took the time to clean the coils under the Frig and replaced the water filter for me, which I greatly appreciate. I would highly recommend Mike to my family and friends. Read More

5 Stars

Portland, OR

5

mike foster

most friendly person, great job,thank you for the diagnosis.thumbs up.great employee for your company. Read More

4 Stars

Portland, OR

4

Dishwasher

My new dishwasher was not getting power. Steve Johnson figured out and fixed the problem in about 30 minutes. So happy😀😀😀. Read More

4 Stars

Beaverton, OR

4

Electrolux Washer

Chris Schmeer provided an execellent diagnostic service on our washer. Thanks Read More

1 Stars

Washougal, WA

1

Do not it anything at this store

Ordered a trim kit and told to try it and bring it back if there was a problem. Well of course it didn't fit. Came in today and they were rude and condescending, refusing to take it back. Now I am stuck with a 200+ dollar microwave trim kit and it won't fit the... Read More

5 Stars

Beaverton , OR

5

Excellent response and service!

Chris Schmeer did an excellent job determining the problem and finding the parts to quickly return and fix the problem. Chris was very pleasant and professional in his work and I would recommend him to anyone for his work. Read More

5 Stars

Estacada, OR

5

Mike Foster did a great job

Mike Foster pleasant and very helpful explaining the functions of our new refrigerator. Thank you! Read More

5 Stars

Gresham, OR

5

same day repair to get part in a timely manor well done

mike foster Read More

1 Stars

Oregon City, OR

1

Terrible service repair service.

In store finding what we need for our house went well. They give you all the attention necessary UNTIL they sell you the appliances. When it comes to warranty or service repair you are now of no importance to them. They use inexperience help, don't return your... Read More

5 Stars

Oregon City, OR

5

Competent and timely

I had the pump replaced on my dishwasher. Very pleased with service and scheduling. The service technician was the most competent I've experienced. I am completely satisfied and would like to post his name. Thank you Joseph Espiho Read More

1 Stars

Newberg, OR

1

Lemon of a front load dryer is what we got stuck with.

Do yourself a favor and do NOT give this place your business. They unfortunately do not care or know about customer service. We have never spent this much on appliances and are deeply saddened by the way this place treats people. Got a lemon of a dryer that worked... Read More

5 Stars

Portland , OR

5

Both Glenn and Daniel provided excellent customer service!

When my double ovens crashed just before the holidays, you can imagine my panic with two large events happening at our house this season. Last night, Glenn provided compassionate service and is arranging for delivery and installation before my first event on the... Read More

5 Stars

Milwaukie, OR

5

Kelly is the best!

Had a lot of issues trying to get Electrolux to respond to my 6 year old double wall oven never working correctly after using the self cleaning cycle. Had to replace the heating element twice $600 later it burned out again! . Electrolux was indifferent and told me... Read More

1 Stars

Portland, OR

1

Great for sales, fails for service

Standard is great if you need to just purchase and get it installed, but the minute you have a problem, watch out. I bought my Bosch dishwasher and it wasn't working (literally) 2 weeks after installation (not to mention they said delivery on Monday, 2 days after... Read More

5 Stars

Gresham, OR

5

Salesperson Nick went above and beyond!

After our new washer and dryer were delivered today, I noticed our washer was not level. I called Nick (salesperson) and he personally came to our home to fix the problem. We appreciate his professionalism and prompt response. Thank you, Nick!! Read More

2 Stars

Portland, OR

2

Told one thing on phone charged another

First the tech was late by 20 minutes. I was told on the phone a service call would be $99. After what took 20 minutes without much effort in the techs part my $99 service call was $211. I find that absurd Read More